Reservation Manager

Penempatan:

Kategori: Full Time

Industri: Pariwisata & Perhotelan

Gaji:

Level Posisi: Staff

Usia: -

Jenis kelamin yang lebih diutamakan: -

Uraian Tugas

Key Responsibilities:

Manage berth availability and allocation control, ensuring optimal utilization and compliance with marina operational standards.
Handle booking confirmations, amendments, and cancellations for berth reservations and related marina services.
Manage seasonal allocations and VIP berth blocking, coordinating closely with marina operations and management.
Control price lists and promotional setups for berth rentals and marina services in alignment with management strategy.
Review and verify proforma invoices and ensure accuracy of final invoices before issuance.
Monitor accounts receivable (AR) and follow up on overdue payments in coordination with the finance team.
Maintain and control the contract master list, including dual-signature authorization and contract validity tracking.
Ensure audit readiness and tax alignment, working closely with finance and external auditors.
Prepare and submit daily, weekly, monthly, and quarterly reports related to reservations, revenue, occupancy, and operational performance.
Act as a key liaison between Marina Operations, Finance, Sales, and Management to ensure smooth end-to-end reservation processes.
Lead, train, and supervise the reservations team to maintain service quality and operational efficiency.

Minimum 5-10 years of experience in reservations or operations within marina, yacht club, marine hospitality, or related industries.
Strong knowledge of berth management, marina pricing structures, contracts, and invoicing processes.
Experience with reservation systems, PMS, or marina management software is highly preferred.
Fluent in English, both written and spoken; additional languages are an advantage.
Strong analytical, organizational, and reporting skills with high attention to detail.
Able to work independently, manage multiple stakeholders, and lead a team effectively.
Willing to be placed in Bali.

Keahlian yang dibutuhkan:

Sertifikasi yang dibutuhkan: -

Fakultas atau Jurusan yang lebih disukai: -

Kemampuan bahasa yang lebih disukai:

Untuk disabilitas: Tidak