Office Operations Manager – Fitand Office

About Fitand Office

Fitand Office is a fast-growing office space solutions provider, offering Private Offices, Virtual Offices, Meeting Rooms, and Event Spaces. We specialize in serviced office management and building feasibility studies, with an ambitious goal to expand to 1,000 locations across Indonesia within the next 5 years.

We are looking for a highly-driven Office Operations Manager to lead our expansion strategy, optimize operations, and drive profitability. Candidates with experience in building management, virtual office services, or office rental operations (e.g., VOffice, Regus, WeWork, JustCo, or other coworking spaces) are strongly encouraged to apply.

Key Responsibilities

1. Expansion & Growth (Target: 1,000 Locations in 5 Years)

• Lead the business development strategy to expand Fitand Office’s nationwide presence
• Scout potential locations (e.g., shophouses, office buildings) and conduct feasibility studies
• Build strategic partnerships with landlords, developers, and investors
• Oversee the end-to-end launch of new sites, from site selection to operational readiness

2. Operational Excellence & Standardization

• Streamline workflows for Virtual Office, Private Office, and Meeting Room services
• Develop and enforce SOPs and service quality standards
• Implement technology solutions (CRM, booking systems, access control) for efficient operations
• Monitor KPIs and revenue performance across all locations

3. Team Leadership & Client Management

• Recruit, train, and manage on-site and remote teams
• Foster a high-performance culture and ensure excellent customer experience
• Manage tenant relations and ensure high retention rates
• Serve as the main PIC for corporate clients, VIP tenants, and strategic partners

4. Profitability & Revenue Growth

• Drive revenue growth through pricing strategies, upselling, and occupancy optimization
• Identify cost efficiency opportunities in leasing and operations
• Collaborate with marketing to run campaigns that attract new tenants

• Minimum 5 years of experience in office operations, serviced offices, virtual office, or coworking spaces (e.g., Regus, VOffice, WeWork, JustCo)
• Strong background in building management, facility operations, or commercial real estate
• Experience in expansion, location scouting, and feasibility studies is a plus
• Entrepreneurial mindset with proven ability to scale business operations
• Strong leadership skills with experience managing teams and stakeholders
• Proficient in CRM, booking systems, and automation tools
• Excellent negotiation and communication skills with landlords and clients
• Willing to travel for site visits and business development

Why Join Fitand Office?

• Lead the Future of Office Space – Be the driving force behind scaling from 7 to 1,000+ locations
• Fast-Paced, High-Growth Environment – Unlock unlimited career potential
• Leadership & Autonomy – Take ownership of expansion, operations, and team management
• Attractive Compensation – Competitive salary, performance bonuses, and leadership incentives