City Operations Manager

Penempatan: Bandung , Jawa Barat

Kategori: Full Time

Industri: Transportasi & Logistik

Gaji:

Level Posisi: -

Usia: -

Uraian Tugas

Setup a funnel management process collaborate with Marketing to generate driver interest against hard targets
Organize your team to maximize the conversion of these leads down the funnel and reach your active fleet target
Setup fleet acquisition & onboarding strategy
Offline Brand Presence acquisitions and retention strategy (setup mandatory sticker policy for 4W and Lalabag distribution strategy for 2W)
Ensure our service professionalism and availability
Maintain driver quality (Training, post training, drivers rule & code of ethics)
Build a community culture with high standards and strong values
Manage the community of drivers
Process improvement and standards. Identify, build and enforce Standard Operating procedures to manage the driver operations team effectively

Leadership skills to deal with a large and diverse driver community
Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality
Strong integrity to make the best decisions for the company in every situation and stand firm without compromising
Data-driven to identify leverages and make the best decisions for the business in every situation
Degree holder with at least 4 years of operational/leadership experience, preferably in a logistics/e-commerce fulfilment environment
Knowledge and understanding of mobile and web technologies
Experience on managing teams to achieve ambitious goals
Fluency in English is a must. Fluency in local language (Sundanese) is a plus.
Experienced in using Tableau and Excel

Keahlian yang dibutuhkan:

Sertifikasi yang dibutuhkan: -

Fakultas atau Jurusan yang lebih disukai: -

Kemampuan bahasa yang lebih disukai: -

Untuk disabilitas: Tidak